Proactive Support & Incident Response Services
We've got you covered, every step of the way.
1. Proactive Support
Ransomware doesn’t wait—neither should recovery. Elastio’s Proactive Support gives you a dedicated team with automation that monitors your tenant, resolves issues fast, and keeps operations secure. If ransomware strikes, then Incident Response engages immediately to guide triage, contain, and control recovery.
2. Incident Response
Elastio’s IR Service is managed by our security team to provide customers with expert support in the event of ransomware encryption or malware threats. We monitor threat activity within your Elastio-protected environment to ensure you have the guidance & insights needed.
3. Ransomware 911
Under attack? Elastio helps you recover quickly, safely, and confidentially. Our team guides you through response and restoration, with no fees. The focus is simple: getting you securely back online.
When every second counts, a clean recovery matters.
Services built for ransomware control. Each service includes a clear SLA and outcomes so your team knows exactly what to expect when it matters most.
Issues Resolved Before Impact
98%
Elastio SLA Response
24 Hours
Ransoms Paid
$0
Services that prove resilience when it matters most.
Wouldn’t it be better to walk into your next board meeting with a ransomware resilience report mapped to NYDFS, DORA, and more? Imagine being recognized as an innovation leader, with early access to new capabilities and a proven resilience. Step into your next meeting with confidence and stability — not uncertainty.
→ Ready to get started?