Elastio Security Center

Our commitment to data privacy and security is embedded in every part of our business.
Use this Security Center to learn about our security posture and request access to our security documentation.

Our Core Mission

Najaf Husain
CEO Elastio

“At Elastio, safeguarding our customers’ data and their trust is at the core of our mission. As a company that protects critical business data from ransomware threats, we recognize the importance of maintaining our customers’ privacy. Disclosing customer names publicly does not align with our commitment to their security and best interests

To balance showcasing the success of our platform with maintaining security, we share anonymized customer experiences and aggregate insights that demonstrate the value and impact of our solutions.  For customers who wish to publicly share their success stories, we work closely with them to ensure all disclosures are carefully vetted and secure.  This approach allows us to celebrate our customers’ achievements while upholding the highest standards of security and trust.”

Elastio Certifications

Find our certificates and compliance documents here.

Security of Elastio Platform

Request to view our product security documentation here.

Security of Our Internal Processes

At Elastio, we take the security of our internal systems and processes as seriously as we do our customer-facing solutions. Our comprehensive approach to internal security ensures that we maintain the highest standards of protection for our own infrastructure, data, and operations.

Strong Authentication & Authorization

We implement robust measures to secure access to our systems:

  • Single Sign-On (SSO) platform for centralized access management
  • Multi-Factor Authentication (MFA) to prevent unauthorized access
  • IAM roles and short-lived tokens for cloud environment access
  • Zero-trust network access solution for additional security

Cloud Security Architecture

  • Infrastructure-as-code for consistent and secure deployments
  • Strict change control with audit and approval processes
  • Automated detection of unauthorized production changes
  • Cloud-native network security mechanisms
  • Secure perimeter and internal environment segregation
  • Application of industry best practices and internal research for ongoing hardening and assessment

Secure Development Lifecycle (SDLC)

We maintain the security and integrity of our infrastructure and product code through:

  • Static and dynamic security testing
  • Container image vulnerability scanning
  • Mandatory peer review for code changes
  • Security features in source control and CI/CD platforms
  • Security design and implementation reviews for new features and infrastructure changes

Security Awareness

We foster a culture of security through:

  • Recurring information security and data privacy training
  • Ongoing guidance on emerging threats
  • Team-specific security guidelines and procedures
  • Promotion of secure practices in daily work

Logging, Detection & Response

Our security operations include:

  • Security Information Event
  • Management (SIEM) system
  • Comprehensive security telemetry ingestion
  • Advanced detection pipeline and security data lake
  • Global security team for rapid triage, investigation, and remediation

Risk Management

Our integrated risk management process:

  • Identifies opportunities to improve security and privacy
  • Mitigates threats to critical assets
  • Upholds customer, regulatory, and legal commitments
  • Adapts to the evolving landscape of cyber threats

Supplier Risk Management

We ensure the security and reliability of our supply chain through:

  • Comprehensive supplier risk assessment
  • Ongoing monitoring of supplier security postures
  • Integration of supplier risk into our overall security strategy

Audits & Compliance

We maintain a rigorous audits and compliance program:

  • Adherence to industry standards and regulatory requirements
  • Third-party oversight of security and privacy programs
  • Regular technical assessments, including penetration testing

Encryption & Key Management

We employ strong encryption practices:

  • Utilization of cloud-native key solutions (e.g., AWS KMS)
  • Secure key storage and management
  • Automated controls to prevent insecure key handling