Case studyHealthcare

Proving backup integrity across 300 hospitals

How a managed services provider closed the gap between EDR/XDR defenses and backup data integrity for its healthcare clients.

"We now include Elastio as part of our standard offering. Having the ability to validate that our clients' backups are clean is a critical capability."

Product Manager, Managed Services Provider
Customer profile
Industry
Healthcare (via managed services provider)
Scope
~300 hospitals across the US
Service model
Backup-as-a-Service
The challenge

EDR/XDR defenses stop at the backup boundary

Healthcare is one of the most targeted sectors for ransomware. The MSP offered Backup-as-a-Service but faced increasing demand from its hospital clients for stronger ransomware protection.

The gap was clear: advanced ransomware can bypass traditional EDR/XDR defenses, lying dormant in backup data until restoration. Without a way to verify backup integrity at the data layer, the MSP risked restoring compromised data and reinfecting hospital systems.

The solution

Deep File Inspection beyond EDR/XDR

Elastio closes the gap between endpoint defenses and backup data. The Hunt Engine performs Deep File Inspection across all backup data managed by the MSP, catching threats that EDR/XDR tools miss.

  • Deep File Inspection beyond EDR/XDR. Detects ransomware artifacts inside backup data that endpoint tools never inspect.
  • Multi-tenant verification. The MSP verifies backup integrity for all hospital clients from a single platform.
  • Agentless, zero production impact. Inspection runs out-of-band. No agents on hospital systems.
  • Standard offering integration. Elastio is now included in the MSP's standard Backup-as-a-Service package.
The outcome

Provable integrity across 300 hospitals

The MSP now delivers provable backup integrity as a standard capability to nearly 300 hospitals. The risk of restoring compromised data is eliminated.

~300 hospitals
Backup integrity verified across the full hospital portfolio
Standard offering
Elastio included in the MSP's Backup-as-a-Service package
EDR/XDR gap closed
Deep File Inspection catches what endpoint tools miss in backup data
Frequently asked questions

Questions about this engagement

How many hospitals does the MSP serve with this implementation?

The MSP delivers provable backup integrity to nearly 300 hospitals across the United States.

What gap did the MSP need to close beyond endpoint defenses?

Advanced ransomware can bypass traditional EDR/XDR defenses, lying dormant in backup data until restoration. Without verifying backup integrity at the data layer, the MSP risked restoring compromised data and reinfecting hospital systems.

How is Elastio packaged for the MSP's customers?

Elastio is included in the MSP's standard Backup-as-a-Service offering. Every hospital client benefits from continuous backup integrity verification as part of the service.

Can the MSP manage many tenants from one console?

Yes. The MSP verifies backup integrity for all hospital clients from a single platform.

Does Elastio require agents on hospital systems?

No. Inspection runs out-of-band, with no agents on hospital systems and no production impact.

What does Elastio catch that EDR/XDR tools miss?

Deep File Inspection detects ransomware artifacts inside backup data that endpoint tools never inspect.

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