Ransomware Research

HE-HELP Ransomware

HE-HELP is a malicious ransomware strain that encrypts victim files and demands ransom payment for decryption. First observed in the wild on June 1, 2020, this ransomware has been actively targeting systems worldwide. Security researchers also track this malware under the aliases: Normanzak.

Quick Facts

Ransomware Family
HE-HELP
First Seen
June 1, 2020
Known Aliases
Normanzak

How HE-HELP Ransomware Works

Targeted Files

NOSAMPLE https://www.bleepingcomputer.com/forums/t/724874/he-help-ransomware-he-he-lp-support-topic/

File Encryption Patterns

HE-HELP modifies encrypted files using specific patterns to mark them as encrypted:

File extensions added after encryption:

.._HE.._HE._LP

Ransom Note and Payment Demands

After encrypting files, HE-HELP displays ransom notes demanding payment for file recovery:

fileREAD_ME_.txt

Ransom message:

notes/READ_ME_.txt

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About This Analysis

This HE-HELP ransomware analysis is part of Elastio's comprehensive ransomware detection database. Elastio provides advanced ransomware protection and recovery solutions, helping organizations defend against and recover from ransomware attacks like HE-HELP.

Last updated: July 30, 2025

HE-HELP Ransomware - Detectable by Elastio